Ledger® Live: Desktop | Ledger® Support

Ledger® Live Desktop is the official software used to manage your Ledger® hardware wallet. Whether you're storing Bitcoin, Ethereum, or hundreds of other assets, Ledger® Live provides a secure and easy way to access and control your crypto on your desktop computer.

This guide will walk you through what Ledger® Live Desktop is, how to install it, and how to get help when needed — all with official support from Ledger®.


What Is Ledger® Live Desktop?

Ledger® Live Desktop is a desktop application that connects with your Ledger Nano S Plus, Nano X, or other Ledger® devices. It allows you to:

  • Set up your device
  • Install crypto apps
  • Send and receive crypto
  • Stake certain tokens
  • Monitor portfolio performance
  • Update firmware securely

All of this is done in a single interface, directly on your Windows, macOS, or Linux computer.


Downloading Ledger® Live Desktop

✅ Official Download

To stay safe, always download Ledger® Live Desktop from the official source:
👉 https://www.ledger.com/ledger-live

Avoid third-party websites or links — they may be unsafe or contain phishing attempts.

✅ System Requirements

Before installing, make sure your computer meets the following:

  • Operating Systems: Windows 10+, macOS 10.14+, or Linux
  • Internet: Stable connection recommended
  • USB Port: For device connection

Once downloaded, follow the on-screen instructions to complete the installation.


Setting Up Your Ledger® Device with Desktop

Step-by-Step Setup

After launching the Ledger® Live app:

  1. Choose “Get Started”
  2. Select your Ledger® device model
  3. Follow instructions to:
  • Initialize device
  • Set a secure PIN
  • Write down your 24-word recovery phrase
  1. Confirm your phrase and device connection
  2. Add crypto accounts
💡 Need help during setup? Visit Ledger.com/Start® for the full beginner’s guide.

Managing Your Crypto with Ledger® Live Desktop

Once setup is complete, you can:

  • Add accounts for Bitcoin, Ethereum, Solana, etc.
  • Send/Receive funds using secure confirmation on your device
  • Install apps (each crypto has its own app on your device)
  • Swap or stake supported tokens directly
  • Track your portfolio in real time

All private keys stay offline in your Ledger® device — Ledger® Live never has access to them.


Common Issues & Support

App Not Connecting?

Try the following:

  • Ensure your device is unlocked
  • Use a genuine Ledger® USB cable
  • Update both firmware and Ledger Live
  • Restart the app

Ledger Live Crashing or Freezing?

  • Check for software updates
  • Restart your computer
  • Clear cache from Ledger Live settings

Still having trouble? Use the Help section in the app or visit the Ledger® Support Center.


Where to Get Help: Ledger® Support

If you need help, Ledger® Support is available 24/7:

  • 🔧 Support Center: Troubleshooting, FAQs, guides
  • 💬 Live chat available via Ledger Live (under "Help")
  • 🧠 Community Help on Reddit
⚠️ Never share your 24-word recovery phrase with anyone — not even Ledger support.

Keeping Ledger® Live Up-to-Date

Ledger® regularly releases updates for:

  • Security improvements
  • New crypto support
  • Performance fixes

Make sure auto-updates are enabled or manually check for updates in the app under Settings > About.